Getting our deposit back from a landlord in Tower Hamlets
By sweetWheels at 2013-08-29 14:58:23
London Borough of Tower Hamlets, Greater London, UK
14 replies
2501 views
Figured there would be a lot of long period renters here so here goes:
We moved out of our house at the start of August and are still yet to receive our deposit back. The landlord has checked the house and its fine, still she only now has decided that she wants to see verification that our council tax bill is paid and that our gas/electricity account are closed.
The council tax and gas bills were all in our names, so I'm not sure why she needs to see these. We've all rented a lot before and never been asked for these. anybody know what the law is? Or do we have to provide these...
Thanks again!
IANAL but I would've thought none of this was any of her business. The utilities are relating you and the provider. similar with the council tax.
She has 10 days from moving out to pay it back to you.
https://www.gov.uk/tenancy-deposit-protection/overview
If she hasn't protected your deposit then you're liable to get up to 3x the first sum back as a fine to the landlord... except it's a lengthy process.
Write a letter clearing up that these are not her issues and like the other or suggested, state that it is between you and the provider/council and that shd has 7 working days to restore your deposit or else you will be taking necessary steps to get it THEIR cost.
thanks for the replies! exactly what i was thinking. its our names on letters so not anything to do with her!
i will call her first thing tomorrow, and put it in writing if she persists.
i will call her first thing tomorrow, and put it in writing if she persists.
I'm a managing agent and have worked for a lot of years in the industry. At the company I used to work it was conventional place to ask for final water, electricity and gas bills. This is just to make sure that the resident doesn't do a runner, leaving the landlord out of pocket with a bulky bill that can not be recovered by the deposit as it would have by now been returned to you. So yes, this is normal within most agents and you would 100% want this if you were a landlord yourself.
Hope this helps! :)
https://www.gov.uk/tenancy-deposit-protection/overview
If she hasn't protected your deposit then you're liable to get up to 3x the first sum back as a fine to the landlord... except it's a lengthy process.
Fill out the online small claims court form with all evidence.
Write one last letter.
Win case.
https://www.gov.uk/tenancy-deposit-protection/overview
If she hasn't protected your deposit then you're liable to get up to 3x the first sum back as a fine to the landlord... except it's a lengthy process.
i will call her first thing tomorrow, and put it in writing if she persists.
i will call her first thing tomorrow, and put it in writing if she persists.
I'm a managing agent and have worked for a lot of years in the industry. At the company I used to work it was conventional place to ask for final water, electricity and gas bills. This is just to make sure that the resident doesn't do a runner, leaving the landlord out of pocket with a bulky bill that can not be recovered by the deposit as it would have by now been returned to you. So yes, this is normal within most agents and you would 100% want this if you were a landlord yourself.
Hope this helps! :confident:
