Getting our deposit back from a landlord in Tower Hamlets


By sweetWheels at 2013-08-29 14:58:23
London Borough of Tower Hamlets, Greater London, UK
14 replies
2518 views
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2013-08-30 14:53:32

She has 10 days from moving out to pay it back to you.

https://www.gov.uk/tenancy-deposit-protection/overview

If she hasn't protected your deposit then you're liable to get up to 3x the first sum back as a fine to the landlord... except it's a lengthy process.

You should take in that the 10 days applies from when some deductions from the deposit are agreed.

My letting agent has taken their pleasant time in letting us know and approving the deductions. I moved out at the start of July and now is the last of the 10 day period.


2013-08-30 19:43:32

She has 10 days from moving out to pay it back to you.

https://www.gov.uk/tenancy-deposit-protection/overview

If she hasn't protected your deposit then you're liable to get up to 3x the first sum back as a fine to the landlord... except it's a lengthy process.

you do need to pay the bills before you get back the deposit. however it must be protected, they would have sent a letter clearing up where it is being kept, so u could get in touch them. nevertheless u must settle the final bills it will have said this in your contract.


2013-08-30 20:51:32

thanks for the replies! exactly what i was thinking. its our names on letters so not anything to do with her!

i will call her first thing tomorrow, and put it in writing if she persists.

Hi Chaps,

I'm a managing agent and have worked for a lot of years in the industry. At the company I used to work it was conventional place to ask for final water, electricity and gas bills. This is just to make sure that the resident doesn't do a runner, leaving the landlord out of pocket with a bulky bill that can not be recovered by the deposit as it would have by now been returned to you. So yes, this is normal within most agents and you would 100% want this if you were a landlord yourself.

Hope this helps! :confident:

Can you please explain why the landlord would be liable for the concluding bill. It's not in their name. Doesn't this mean that in any property, the new tenants/owner are liable for all in arrears bills of the last tenant/owner? This is evidently not what happens irl.
yes it is. have had it go down to me its a pain in the ass involing send lots of confirmation to companys, do the right thing pay your bills. dont try to screw next tennant.


2013-08-31 01:56:32

thanks for the replies! exactly what i was thinking. its our names on letters so not anything to do with her!

i will call her first thing tomorrow, and put it in writing if she persists.

The Council Tax one is the only one she'll need confirmation of. The energy bills are in your name only so she shouldn't be liable.

The glitch is with the Council Tax. It's her property, so the inland revenue will come straight to her for any debts and she will have to establish the place was occupied by tenants and not her etc.


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