Three years of Boris Bikes: How do people use them?


By Dilla at 2013-08-17 11:32:53
London, UK
101 replies
13887 views
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2013-08-26 15:37:20

I used to use it a lot before it doubled in price
Really?

So something that cost £45 a year was in fact good value and you used it a lot, but something that costs £90 is now such dire value that you wont employ it at all.

That just doesn't make sense.

What a dumb comment. What does the start price have to do with anything? If a can of beverage was 50p, and the next day it's £1, it can still be good value even still it's only 50p difference.

Also not everybody needs a year subscription. The casual price has also doubled, and when it all of a sudden costs less to take a bus, or just 10p more to catch the tube wherever in zone 1, then yes that value has dramatically changed, markedly when you still only get a miserable 30 minutes.

This final point exactly, it used to be cheaper than a bus and good exercise. So equal if I didnt really feel like cycling I could rationalize it as saving money. Now it costs more and is more effort :/


2013-08-26 20:02:20

I feel like they regularly get used by tourists, and haven't in truth grow to be a routine transport option for most Londoners on journeys.

Maybe if they were on Oyster it would help. Also if they were more prevalent in zones 2 and 3, so people may possibly use them for local journeys in the region of where they live. If I'm in zone 1, I've perhaps had to get the bus or tube to where I was going anyway.

> I feel like they mostly get used by tourists, and haven't in truth become a routine transport option for most Londoners on journeys.

Oddly, I would say the literal opposite.

They are a bit of a pest for casual users -- markedly working out how to use the access codes if you are not comfortable with them.

But for standard users with an yearly pass they are brilliant for short hops round the place where you might have once used a bus or the tube.

Just take a look in the rush hour to see floods of commuters looking for one to end the mile of their journey connecting train station and office.

They were brilliant until they doubled the price.
I miss them.

It used to be it's only a quid and I fancy the exercise Now it's £2, and I can tube here for (sunk cost) free


2013-08-26 22:24:20

I feel like they regularly get used by tourists, and haven't in truth grow to be a routine transport option for most Londoners on journeys.

Maybe if they were on Oyster it would help. Also if they were more prevalent in zones 2 and 3, so people may possibly use them for local journeys in the region of where they live. If I'm in zone 1, I've perhaps had to get the bus or tube to where I was going anyway.

I worked on the project group when the scheme was being established and for almost 10 months following 'go live'. The original commerce case in fact stated that the scheme would not be a 'final mile' rail user scheme and it came as a bit of a shock at the popularity round the major rail hubs into the city (Waterloo, Paddington, King's Cross, London bridge). As such there was a big effort to develop access in these areas in the morning and evening to the point where we had members of staff collecting bikes from users to free up space or supervising docking stations to make certain there was a bike available. redeployment of the bikes was a major headache.

Oyster wasn't an option due to the limitations of the card not the scheme, the card can only retain a limited quantity of information and there wasn't sufficient space on it to handle the oyster information along with the bike information so it wasn't built-in despite being investigated.

In actual fact i imagine that the stats illustrate that the best part of users are boris-esque. White middle aged men who use it as another way to get about. Ill see if i can the article.

EDIT: The article (although a bit old now) http://www.standard.co.uk/news/boris-bike-users-are-like-boris-johnson-6551622.html

> The original business case in fact stated that the scheme would not be a 'final mile' commuter scheme and it came as a bit of a surprise at the popularity around the major rail hubs into the city

It's easy to say this in hindsight, but wasn't this a little naive?

Also, if you don't mind me asking who thought it was a good idea to make the system such that if you ask for two keys you'll always get charged twice the daily rate not considering of whether you use both keys on that day? Similarly, I can't have a key coupled to my debit card plus use that same debit card for paying for an addition cycle at the dock. Is this issue finally fixed now (haven't tried in the last year)?


2013-08-27 01:39:20

I used to use it a lot before it doubled in price
Really?

So something that cost £45 a year was in fact good value and you used it a lot, but something that costs £90 is now such dire value that you wont employ it at all.

That just doesn't make sense.

Of course it makes sense - its one of the key ethics of Keynesian economics that as price is down demand will be high and after price increases customers will not se the same value so will want less?
Two separate things.

If something costing £45 is great, then I would think the price point at which it is too pricey to use to be quite notably higher than £90.

If the price had gone to £300 per year, and somebody said that at £45 they used it a lot, except now the value for money characteristic means it is a inadequate service, then I would have nodded in agreement.

But for something to transition from fantastic at £45 to dire at £90 is too steep a curve for any market economist to accept.

£45 is great £70 is ok £90 is meh £120 is no way

Is that challenging to understand? I think if nearly all things doubled in price they would go from good value to not worth it.

Also, you have to reflect on the cost vs other forms of transport (buses, tube). ahead of the price hike it was almost undoubtedly cheaper. Now it is likely more pricey (for a single PAYG journey).

Doubled!


2013-08-27 04:51:20

I feel like they regularly get used by tourists, and haven't in truth grow to be a routine transport option for most Londoners on journeys.

Maybe if they were on Oyster it would help. Also if they were more prevalent in zones 2 and 3, so people may possibly use them for local journeys in the region of where they live. If I'm in zone 1, I've perhaps had to get the bus or tube to where I was going anyway.

I worked on the project group when the scheme was being established and for almost 10 months following 'go live'. The original commerce case in fact stated that the scheme would not be a 'final mile' rail user scheme and it came as a bit of a shock at the popularity round the major rail hubs into the city (Waterloo, Paddington, King's Cross, London bridge). As such there was a big effort to develop access in these areas in the morning and evening to the point where we had members of staff collecting bikes from users to free up space or supervising docking stations to make certain there was a bike available. redeployment of the bikes was a major headache.

Oyster wasn't an option due to the limitations of the card not the scheme, the card can only retain a limited quantity of information and there wasn't sufficient space on it to handle the oyster information along with the bike information so it wasn't built-in despite being investigated.

In actual fact i imagine that the stats illustrate that the best part of users are boris-esque. White middle aged men who use it as another way to get about. Ill see if i can the article.

EDIT: The article (although a bit old now) http://www.standard.co.uk/news/boris-bike-users-are-like-boris-johnson-6551622.html

Oyster was an option. Tfl didn't want to pay to have it implemented.


2013-08-27 05:32:20

I used to use it a lot before it doubled in price
Really?

So something that cost £45 a year was in fact good value and you used it a lot, but something that costs £90 is now such dire value that you wont employ it at all.

That just doesn't make sense.

For £90 you could buy yourself a servicable second hand bike.
Which works as a notion if you design to go from A to B by bike.

I tend to use the hire bikes in the way they were intended -- for short hops around town devoid of any need for pre-planning.

I can cycle into town, gulp beers, go shopping etc after that tube home.

If only somebody could create a decent, compact folding bike for under £750 :(


2013-08-27 10:10:20

I feel like they regularly get used by tourists, and haven't in truth grow to be a routine transport option for most Londoners on journeys.

Maybe if they were on Oyster it would help. Also if they were more prevalent in zones 2 and 3, so people may possibly use them for local journeys in the region of where they live. If I'm in zone 1, I've perhaps had to get the bus or tube to where I was going anyway.

I worked on the project group when the scheme was being established and for almost 10 months following 'go live'. The original commerce case in fact stated that the scheme would not be a 'final mile' rail user scheme and it came as a bit of a shock at the popularity round the major rail hubs into the city (Waterloo, Paddington, King's Cross, London bridge). As such there was a big effort to develop access in these areas in the morning and evening to the point where we had members of staff collecting bikes from users to free up space or supervising docking stations to make certain there was a bike available. redeployment of the bikes was a major headache.

Oyster wasn't an option due to the limitations of the card not the scheme, the card can only retain a limited quantity of information and there wasn't sufficient space on it to handle the oyster information along with the bike information so it wasn't built-in despite being investigated.

In actual fact i imagine that the stats illustrate that the best part of users are boris-esque. White middle aged men who use it as another way to get about. Ill see if i can the article.

EDIT: The article (although a bit old now) http://www.standard.co.uk/news/boris-bike-users-are-like-boris-johnson-6551622.html

> The original business case in fact stated that the scheme would not be a 'final mile' commuter scheme and it came as a bit of a surprise at the popularity around the major rail hubs into the city

It's easy to say this in hindsight, but wasn't this a little naive?

Also, if you don't mind me asking who thought it was a good idea to make the system such that if you ask for two keys you'll always get charged twice the daily rate not considering of whether you use both keys on that day? Similarly, I can't have a key coupled to my debit card plus use that same debit card for paying for an addition cycle at the dock. Is this issue finally fixed now (haven't tried in the last year)?

Yes I concur it was naive I imagine there are a few reasons at the back of it that unless you truly would like me to expand might not be enthralling.

Sorry! I can help you with that one, I was more operational focussed and I assume that was more of an IT issue.


2013-08-27 11:06:20

I feel like they regularly get used by tourists, and haven't in truth grow to be a routine transport option for most Londoners on journeys.

Maybe if they were on Oyster it would help. Also if they were more prevalent in zones 2 and 3, so people may possibly use them for local journeys in the region of where they live. If I'm in zone 1, I've perhaps had to get the bus or tube to where I was going anyway.

I worked on the project group when the scheme was being established and for almost 10 months following 'go live'. The original commerce case in fact stated that the scheme would not be a 'final mile' rail user scheme and it came as a bit of a shock at the popularity round the major rail hubs into the city (Waterloo, Paddington, King's Cross, London bridge). As such there was a big effort to develop access in these areas in the morning and evening to the point where we had members of staff collecting bikes from users to free up space or supervising docking stations to make certain there was a bike available. redeployment of the bikes was a major headache.

Oyster wasn't an option due to the limitations of the card not the scheme, the card can only retain a limited quantity of information and there wasn't sufficient space on it to handle the oyster information along with the bike information so it wasn't built-in despite being investigated.

In actual fact i imagine that the stats illustrate that the best part of users are boris-esque. White middle aged men who use it as another way to get about. Ill see if i can the article.

EDIT: The article (although a bit old now) http://www.standard.co.uk/news/boris-bike-users-are-like-boris-johnson-6551622.html

Oyster was an option. Tfl didn't want to pay to have it implemented.
The benefit of using cards rather than oyster is that if somebody damages or steals a cycle they hire it is easier to charge a bank card that is stored in the system for the expense of the bike/repair than charging an Oyster card, most of which are not linked to a card and don't include personal information.


2013-08-27 11:16:20

I feel like they regularly get used by tourists, and haven't in truth grow to be a routine transport option for most Londoners on journeys.

Maybe if they were on Oyster it would help. Also if they were more prevalent in zones 2 and 3, so people may possibly use them for local journeys in the region of where they live. If I'm in zone 1, I've perhaps had to get the bus or tube to where I was going anyway.

I worked on the project group when the scheme was being established and for almost 10 months following 'go live'. The original commerce case in fact stated that the scheme would not be a 'final mile' rail user scheme and it came as a bit of a shock at the popularity round the major rail hubs into the city (Waterloo, Paddington, King's Cross, London bridge). As such there was a big effort to develop access in these areas in the morning and evening to the point where we had members of staff collecting bikes from users to free up space or supervising docking stations to make certain there was a bike available. redeployment of the bikes was a major headache.

Oyster wasn't an option due to the limitations of the card not the scheme, the card can only retain a limited quantity of information and there wasn't sufficient space on it to handle the oyster information along with the bike information so it wasn't built-in despite being investigated.

In actual fact i imagine that the stats illustrate that the best part of users are boris-esque. White middle aged men who use it as another way to get about. Ill see if i can the article.

EDIT: The article (although a bit old now) http://www.standard.co.uk/news/boris-bike-users-are-like-boris-johnson-6551622.html

Oyster was an option. Tfl didn't want to pay to have it implemented.
The benefit of using cards rather than oyster is that if somebody damages or steals a cycle they hire it is easier to charge a bank card that is stored in the system for the expense of the bike/repair than charging an Oyster card, most of which are not linked to a card and don't include personal information.

This is correct but it wasn't the basis it wasn't adopted, given that you can have an auto top up with oyster I don't trust it was a technological blocker. While with a casual subscription there is a 'hold' on a level of funds should a cycle go missing, this isn't right for a paid subscription so all that was needed would be a named card.

Kaer is right I suppose, everything is possible with cash thrown at it, whether replacing every Oyster card in exchange or radically changing the Oyster card back end for the scheme would have been a good use of public finances is a different issue.


2013-08-27 11:40:20

has it truly been 3 years already?!


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